Berkshire DIG - Digital Inclusion Survey 2023
The Berkshire Digital Infrastructure Group (DIG), comprising all six Berkshire local authorities, are working with market providers and the Department for Digital, Culture, Media and Sport’s Barrier Busting Task Force to minimise barriers to Digital Infrastructure investments, reducing rollout costs and delays and leading to further investment into the county.
Last year, DiG ran their first Digital Survey, which was designed to identify where there may be gaps in the digital infrastructure by asking how residents and businesses across Berkshire access and use the internet. The responses from the survey are being used to inform a Digital Strategy, and you can view the analysis of the results here (opens in new window).
Improving access to broadband, public access WiFi and mobile services is a key element of the Berkshire DIG work (opens in new window), and they are working with mobile operators and platform providers to provide better access in all Berkshire regions.
Why they want your views
As more and more services move online there is a need to understand why some residents aren't accessing them this way, whether that's because it's a struggle to afford internet access, data or a device, such as a laptop or phone, they aren't confident or they don't feel safe online.
Sharing your views and experiences, or helping someone who may not usually go online to do so, will help DIG understand where and how to focus resources to improve services and provide solutions.
How to take part
To share your experiences with them, please complete the short online survey here (opens in new window).
You can download the survey form for someone who doesn't go online here (pdf opens in new window).
Send completed surveys to Berkshire DIG Digital Inclusion Survey, Ground Floor (ICT Area), Council Offices, Market Street, Newbury, Berkshire, RG14 5LD.
Alternatively, call 01635 503894 to request a paper copy.
The closing date is midnight on Sunday, 19 February 2023
For any queries about the survey, please email ContactUS@BerkshireDIG.Org.UK (opens in new window)